Privacy Policy
Effective date: November 9, 2026 · Subspace Digital LLC ("Subspace Digital," "we," "us")This policy describes what information we collect across our websites, applications, and services, how we use it, who we share it with, and how we protect it.
Information we collect
- Account information — name, email address, and phone number when you create an account or contact us
- Payment information — processed directly by Stripe; we never see or store your full card number
- Service content — content you upload to our products (such as audio, documents, or messages) to provide the service
- Usage data — pages visited, features used, device and browser information, and IP address
- Communications — messages you send us, and (where a product provides calling features) call metadata and recordings necessary to operate that product
How we use information
- Provide, operate, and improve our products and services
- Process payments and manage subscriptions
- Respond to support requests and communicate about your account
- Prevent fraud, abuse, and unauthorized use
- Meet legal and tax obligations
Who we share it with
We do not sell personal information. We share information only with the service providers that run our business, and only as needed:
- Stripe — payment processing
- Cloud hosting and storage providers — infrastructure
- Telecommunications providers — call and text delivery for products with calling features
- Analytics providers — aggregated product usage
We may also disclose information if required by law, subpoena, or to protect the rights and safety of our users and company.
Data security
We protect information with encryption in transit (HTTPS/TLS), encrypted storage for sensitive content, access controls limiting data to authorized systems and personnel, and reputable PCI-compliant payment processing through Stripe.
Data retention
We keep account and billing records as long as your account is active and as required for tax and legal purposes. You may request deletion of your account and associated content at any time.
Your rights
Email [email protected] to access, correct, export, or delete your personal information. We respond within 30 days.
Children
Our services are not directed at children under 13, and we do not knowingly collect their information.
Changes
If we update this policy, we will post the new version on this page with a revised effective date.
Contact
Subspace Digital LLC · [email protected]