Support

We're here to help — real humans, fast answers.

Contact support

The fastest way to reach us is email. Include the email address on your account and a short description of the issue.

• Customer & billing support: [email protected]
• General & partnership inquiries: [email protected]
• Response time: within 1–2 business days

You can also use the contact form on our homepage.

Billing & subscriptions

Our software products are billed monthly through Stripe. For any of the following, email [email protected] from the address on your account:

• Change or cancel a subscription — cancellations take effect at the end of the current billing period
• Update a payment method
• Request a refund — see our Terms of Service for the refund policy
• Question a charge on your card statement (charges appear as SUBSPACE DIGITAL)

Product support

Having trouble with one of our apps or services? Email us with the product name and what you were trying to do. For account deletion or data requests, see the Privacy Policy.